Safely
February 15 2021,
SAFELY
COVID-19
The health and well-being of each client, partner and employee of Automont has always been, and always will be, our priority. As the global community continues to respond to the coronavirus pandemic (COVID-19), communicating with clarity and transparency is essential.
We invite you to find out how we are adapting to the situation so that you can have access to services that will allow you to use your vehicle in complete safety. We are convinced that we have adopted the line of conduct that will ensure the safety of our customers and the well-being of our employees.
Thank you for your understanding in these exceptional times,
Genevieve Valiquette
The direction
OUR ENGAGEMENT
PROTECTION MEASURES
Life slowly resumes its course in a new reality to which we must adapt. We therefore want you to benefit from our products and services while acting with caution to ensure your safety and that of our employees.
PRECAUTIONARY MEASURE
When you arrive at the dealership, we will ask you to keep your mask on your face at all times, as is recommended to be worn. Then, without exception, you will have to wash your hands, either with our disinfectant or at the sink with the soap next to it. While waiting for your vehicle at the service department, we will ask you to stay in the seat assigned to you in order to avoid unnecessary travel to the dealership and so our advisers can then disinfect the seat where you would have been seated. Regarding your future meeting with our sales advisers, you will have to keep your masks on at all times, despite the physical barriers. In addition, the number of people in the offices will be 2 maximum.
SOCIAL DISTANCIATION PRACTICES
We have changed our procedures to promote remote contact as much as possible. Thus, from our websites, you can perform a host of operations, after which we remain available to answer your questions and guide you through the next steps by text, email and phone.
SAFE ENVIRONMENT
No matter how we interact, we'll make sure we can do it safely. As soon as you arrive at the dealership, you will notice a series of measures supported by all our employees to protect our team and our customers. You could see the decontamination of the chairs between each client, the cleaning of the keys (both yours and ours), the cleaning of the surfaces touched by our technicians when entering your vehicle, the disinfection of our vehicles between each test drive , etc. Rest assured, your visit to us will be and will remain in place to guarantee your safety and that of our staff.
OUR OPENING HOURS
Since the start of the pandemic, you may have noticed that our opening hours have been changed. Until the next change, especially given the mandatory curfew announced by Mr. Legault, our hours of operation will remain from 8:00 a.m. to 5:00 p.m. for the mechanics and parts department and from 9:00 a.m. to 5:00 p.m. for the sales department. For more details, please do not hesitate to contact us.
You understand that we apply all of its regulations to ensure your safety and ours. We therefore ask you to be indulgent with our employees who enforce the rules.
We look forward to seeing you with us.